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ASAP Help
TIPS & TRICKS
Other Reasons Why Accounts are Unavailable for a Template
If the Agency or the Recipient is inactive or marked for deletion, ASAP Accounts for those entities are not available. Accounts that have not reached their begin date or are past their end date are not available. Accounts that are LOC accounts are not available.
Closed and Suspended Accounts on a Template
Although ASAP Accounts with the status of Closed, Suspended, and Temporarily Suspended are available to be added to a template, if they are still in this status when a payment request is made from the template, ASAP.gov will reject the request.
Making a Payment Request for an Account not on a Template
If you choose to initiate a payment request from a template and want to add requests for accounts not on the template this is possible. Click Add More Accounts in Step 3 and enter your selection criteria for the additional accounts on Step 1. You are not able to update the payment information or add another template.
Tracking Detail IDs on Control and Global Control Accounts
When making an ACH individual or summary payment request, the detail IDs are not sent to the financial institution with the ACH transaction. Only the parent account ID is sent with the ACH record. In order to specifically track your payments and have them tied back to a specific
detail ID, you may do one of two things:
You may use the INQUIRY section and request a "Payment Inquiry". This inquiry will give you all the specifics of each payment request including the detail IDs.
When initiating a PAYMENT REQUEST, you may enter each detail ID as a REMITTANCE item with the amount that you are requesting for each detail ID. Remittance data is carried with the ACH transaction to the participating financial institution.
When Changing Status of Control or Global Control to Open
If the status of a Control or Global Control Account is changed from suspended or closed to open, at least one Detail associated with that account must also be changed to open. Otherwise, you will be unable to make a payment request on this account.
What happens to payment template when bank account information on the template is modified?
Depending on the payment delivery method, an existing payment template will be deleted if it contains a bank account which is modified through the automated Notification of Change process. If the modification is made by the financial official through the online ASAP screens, the payment template is deleted.
For questions on the Printer Friendly button and Date Range requirements see FREQUENTLY ASKED QUESTIONS.