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PROCEDURES

Inquiries - Recipient Organization

To perform an inquiry, select the desired Inquiry from the drop-down Inquiry menu at the top of the screen and complete the following steps:

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STEP 1 & step 1 (continue) - INQUIRY NAME

(See Table of Contents for Step 1 individual pages)

The required data on this Step varies depending on the Inquiry selected. You may be required to enter such specific information as an ALC /Region, Recipient ID or Account ID. In other instances, you may only be required to identify the format for the Inquiry. Once the required data is entered,click Continue or Run Report, as applicable .

Inquiry Formats:


STEP 2 - INQUIRY CONFIRMATION

HELP FOR THIS STEP

The Inquiry is generated and the following message is displayed: “Your inquiry has been submitted for processing. You can remain at this screen until your inquiry has been processed. If you choose not to wait, you can retrieve your inquiry later by selecting "Retrieve Results" option from "Reports" menu. Note: This page will refresh every 10 seconds.”

The above message will refresh every 10 seconds until the Inquiry is displayed in HTML and/or the Inquiry is available to retrieve from the “Retrieve Results” menu option. If you did not choose HTML, a message will be displayed once the Inquiry has been successfully or unsuccessfully generated.

Note:

TIPS & TRICKS

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