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TIPS & TRICKS

Modify Template

Tips image Other Reasons Why Accounts are Unavailable for a Template

If the Agency or the Recipient is inactive or marked for deletion, accounts for those entities are not available. Accounts that have not reached their begin date or are past their end date are not available. Accounts that are LOC accounts are not available.

Tips image Closed and Suspended Accounts on a Template

Although accounts with the status of Closed, Suspended, and Temporarily Suspended are available to be added to a template, if they are still in this status when a payment request is made from the template, ASAP.gov will reject the request.

Tips imageWhen Changing Status of Control or Global Control to Open

If the status of a Control or Global Control Account is changed from suspended or closed to open, at least one Detail associated with that account must also be changed to open. Otherwise, you will be unable to make a payment request on this account.

For questions on the Printer Friendly button and Date Range requirements see FREQUENTLY ASKED QUESTIONS.

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