To perform an inquiry, select the desired Inquiry from the drop-down Inquiry menu at the top of the screen and complete the following steps:
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ASAP Help
PROCEDURESInquiries |
To perform an inquiry, select the desired Inquiry from the drop-down Inquiry menu at the top of the screen and complete the following steps: |
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See the NOTIFICATIONS, REPORTS & INQUIRIES HELP HOME PAGE for a list of predefined inquiries that are available.
(See Table of Contents for Step 1 individual pages)
The required data on this Step varies depending on the Inquiry selected. You may be required to enter such specific information as an ALC /Region, Recipient ID or Account ID. In other instances, you may only be required to identify the format for the Inquiry. Once the required data is entered, click Continue.
Inquiry Formats:
HTML, or screen, format delivers the Inquiry in another browser window or tab. Printing, navigation, pagination are defined by your browser settings.
PDF and PDF-ZIP format offer the option to download the Inquiry or open it from its current location. As a PDF file, you can print the Inquiry and paginate using your browser or the standard Adobe Acrobat functions. The free Adobe Acrobat Reader can be downloaded from https://get.adobe.com/reader.
CSV and CSV-ZIP format offer the option to save the report as a comma-delimited file or spreadsheet in the location of your choice.
The Inquiry is generated and the following message is displayed: “Your inquiry has been submitted for processing. You can remain at this screen until your inquiry has been processed. If you choose not to wait, you can retrieve your inquiry later by selecting "Retrieve Results" option from "Reports" menu. Note: This page will refresh every 10 seconds.”
The above message will refresh every 10 seconds until the Inquiry is displayed in HTML and/or the Inquiry is available to retrieve from the “Retrieve Results” menu option. If you did not choose HTML, a message will be displayed once the Inquiry has been successfully or unsuccessfully generated.
Note:
If the requested Report or Inquiry is not available to you in your browser or as a file to download, it will be available via “Retrieve Results” from the Reports or Inquiries menu; however, if you select HTML format, as soon as the Inquiry has processed, it is immediately displayed. The HTML format will also be available from the Retrieve Results Menu options.