ASAP.gov Online HELP

 ASAP.gov HELP is an online Help system available to the ASAP customer via the ASAP.gov application. ASAP.gov HELP provides access to information that is organized to facilitate quick and easy look-up and is complete to answer all ASAP questions. Help is also convenient in that special navigational features make the system easy to use. As an example, by right clicking anywhere in a window, you can print the page or navigate back to the previous page.

ASAP.gov HELP is also available as a printed document.

As a Help system user, you can interact with online documents and move between subjects via electronic hypertext links. To find the information you are seeking, the following features are available:

For each unique ASAP.gov function, Help information is grouped and linked for ease of access. Help can be accessed by two approaches within ASAP.gov. The first approach is by the buttons, Help for the Step or Help for this Page . When you click on Help for this Step or Help for the Page within an ASAP.gov transaction, another browser window opens which provides specific information about the step or page you are viewing (Purpose, Actions , Terms , Buttons).

Another access approach is by selecting the Help function desired from the drop down menu in the header. When selected, you are presented with a list of Help Home pages, including the Welcome Page.

When you click Help from within the ASAP.gov application, you are presented with the ASAP.gov HELP Welcome page. This is also the page within the Help system to which you will return whenever you click HOME . This link is available on each module Home page. From the Welcome page, you can connect to the Bureau of the Fiscal Service website for ASAP. Links to an overview of ASAP and the HELP system are also available.

When you start on the Welcome page, you are presented with full Help functionality in the left pane of your browser window. To remove the Help system functions (Table of Contents, Index, Glossary) you can click on the HIDE button that is located at the top right corner. When this is done , the button changes to SHOW and the left browser pane is hidden. By selecting SHOW , the left browser pane will reappear.

ASAP.gov Transaction HELP

Module Home Page

The Module home page describes the overall purpose of the module (i.e. authorizations, payments, etc.) and each individual function within it (Enter Online Authorizations, Initiate Payment Requests, etc.). The page will also cover unique instructions, requirements, and regulations to guide you in completing a transaction.

Procedures

The Procedures page presents an inclusive STEP-BY-STEP approach to completing a single ASAP.gov transaction. This mirrors ASAP.gov's approach to completing a single transaction, as in most instances, each step in completing a transaction correlates to an individual page in ASAP.gov. Also, while on the page, you can link to 'Help for This Step' and, if applicable, you can link to the Tips & Tricks page that address problems that you could experience on this step. Lastly, you can get to the Procedures page from the Tips & Tricks and 'About this Step' pages, as well as from the Help system's Table of Contents.

Help for this Step Procedures

This reference page presents information and detailed instructions specific to each transaction step in ASAP.gov. Information such as purpose, actions, buttons, and terms unique to that step are displayed.

The 'Help For This Step’ instructional page is invoked when selecting the Help for this Step button while making a transaction in ASAP.gov or is available via a link from the Procedures page and Table of Contents. As a note, if you access this page from selecting the Help for this Step button in ASAP.gov, Help's full functionality in the left pane will be shown. To hide these functions, click on HIDE .

Tips & Tricks

Tips & Tricks are special scenarios that will help you compete an ASAP.gov transaction effectively and efficiently. You can get to the Tips & Tricks from the Procedures and 'Help For This Step' pages, as well as from the Help system's Table of Contents.

Help for This Page Instructions

This reference page presents detailed information specific to the profiles and sort order displayed in ASAP.gov.

The 'Help for this Page' page will outline and define all elements displayed in these pages.

The 'Help for this Page' instructional page is invoked when selecting the Help for this Page button on a profile page (Account ID, Batch ID, Recipient, and Requestor) and Specify Sort Order page. As a note, if you access this page from selecting the Help for this Page button in ASAP.gov, Help's full functionality in the left pane will be shown. To hide these functions, click on HIDE .

Other Information

The Tips reference page will contain Frequently Asked Questions to assist you in completing your ASAP.gov transactions. In addition, such subjects as technical tips and search assistance will be provided.